Cash Back Frequently Asked Questions

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Where is my $5 sign-up bonus and $5 extension bonus?

When you create a FatCoupon account 5,000 FC Coins ($5) is automatically added to your account.

You will get 5,000 FC Coins ($5) bonus for installing FatCoupon Extension. If you’ve installed the FatCoupon Chrome extension on a computer and still aren’t seeing the 5,000 FC Coin ($5) sign-up bonus. Sign out of the extension, then sign back in. If you still don’t see the bonus after this, please contact support , and we will credit your account.

Missing cash back?

If you made a purchase with FatCoupon, it usually takes a few hours to 7 days for the order to be posted in your account.

If you made a purchase and don’t see Cash Back in your account, it may be due to one of these reasons:
1. Longer store reporting times. Stores must report your order information to us, so we know how much Cash Back to add to your account. Reporting time can range from a few hours to up to 3 months for travel bookings. If you don’t see a transaction on your account after 7 days, please contact support.
2. Switching to a different browser window or tab. You should only use the initial tab opened for you by FatCoupon at the beginning of your shopping session. If you complete your purchase in a different tab or window, we may be unable to link your purchase to your FatCoupon account.
3. Ineligible store categories or products. Some stores limit Cash Back to certain categories or products. You may have purchased an item that’s not Cash Back eligible.
4. Visiting other sites during your shopping session. Going to other sites, especially ones that offer shopping rewards, coupons or discounts, can result in the store giving the credit for your purchase to another site. In addition, browser extensions from other shopping programs (such as Honey) can interfere with linking your purchase to your FatCoupon account.
5. Ad blockers & incognito windows. Ad blockers and incognito windows block merchant’s ability to see that you came from FatCoupon, and in turn our cash back may not be tracked.

How is the cash back calculated?

Every FatCoupon user receives a 5% cash back bonus for their first purchase at every merchant FatCoupon supports. The bonus is limited to$5/merchant. The bonus stacks on top of the standard cash back rate.

Example: You first purchase at Crocs.com: Spend $100, get $18 back! 8% standard cash back rate + 5% bonus.

Please note there may occasionally be different cash back rates for different products at merchants. For instance, most merchants don’t allow for cash back on Apple Products, and some electronics.

How to get my cash back?

Once you’ve accumulated 50,000 FC Coins ($50), you can redeem your FC Coins for USD or gift cards, like Amazon, and Roblox. The cash back threshold is set at $50 primarily to prevent fraudulent activity. FatCoupon offers$5 in sign-up and extension bonuses, and extensive free ways to earn back in our free cashback section. If the cash out rate was lower we would receive too much fraudulent activity, especially users making multiple accounts in order to abuse the sign-up bonuses and free cash back bonus.

The typical cash back users, who complete daily tasks consistently are able to earn enough to cash out after 3 months.

What is cash back?

Cash back is rewards earnings on purchases made at participating retailers. Visit the stores page to see the most up to date earning cash back rates.

How do I earn cash back from FatCoupon?

On a computer:
1. Create a FatCoupon account.
2. Add the  FatCoupon browser extension  to Google Chrome or Microsoft Edge.
3. Shop as you normally would.
4. The app will prompt you to activate cash back when you visit a participating website.
5. The app will also prompt you to scan promo codes at checkout.
6. Tip: Ensure you’re signed in to FatCoupon so your cash back earnings are recorded.

On a phone:
1. Install the FatCoupon App.(Available on iOS and Android).
2. Create a FatCoupon Account.
3. Shop within the FatCoupon app at your favorite stores. The app will act as your mobile browser when you shop on your phone.
4. When you go to check-out, FatCoupon will automatically apply promo codes and cash back to your purchase.

What is the fastest way to earn cash back?

Use FatCoupon whenever you shop online and you will earn cash back at participating stores. We recommend adding the FatCoupon browser extension to your computer, and also using the FatCoupon App. That way, you never miss a purchase.
FatCoupon has bonus rewards just for browsing in the app and on FatCoupon.com. We give you bonus rewards just for scanning coupons at checkout even if you don’t decide to buy anything.

I just purchased something and my cash back isn’t showing. Why?

It can take 24-72 hours for your cash back earnings to show in your account. Please note, your cash back will have a status of approved until the store has authorized the cash back payment.

My cash back is pending. Why?

Your cash back will be pending until the merchant has approved the cash back. This process typically takes 6-12 weeks until it’s complete. We are working with stores to make this faster, but it’s the waiting period for most cash back programs. Don’t hesitate to contact us if you have questions about your pending cash back.

Is it “cash back” or “cashback”?

Either spelling works for us as long as we’re helping you save money. The use of the two terms varies across companies and dictionaries. We landed on the two-word version of cash back because it’s more commonly used according to Google Search Trends.

Can I earn Amazon cash back?

No. All Amazon products and deals are excluded from cash back rewards. We still share the best Amazon deals we can find, you’ll likely save money, but you WILL NOT EARN CASH BACK.
As an Amazon Associate, FatCoupon earns a commission on qualifying purchases.

What are FC Coins?

FC Coins are the cash back rewards system for FatCoupon. Earn your cash back as FC Coins, and redeem for gift cards at popular stores.

What is the fastest way to earn FC Coin?

1. Cash back - shop with the FatCoupon browser extension and/or mobile apps  to earn FC Coins cash back rewards.
2. Get 500 bonus points each for installing the browser extension and app.
3. Scan coupons at checkout: 25 FC Coins.
4. Browse products on FatCoupon.com or in the FatCoupon App and earn 2 FC Coins / product view. (Please note, all Amazon products are excluded from this).

What can I redeem FC Coin for?

Redeem FC Coins for gift cards at various stores such as DSW, Walmart, eBay, and special limited quantity promo codes like 20% off at Nike.com. Rack up your FC Coins to redeem for a $10 gift card (Only 10,000 FC Coins needed). In order to redeem FC Coins for gift cards, you must make at least one purchase using the FatCoupon Google Chrome extension or app. If you have a request, question, or feedback, please shoot us a message on our  contact page.

Do FC Coins expire?

FC Coins can’t expire, but they will disappear and not be recoverable if you delete your FatCoupon account. In order to redeem FC Coins for gift cards, you must make at least one purchase using the FatCoupon Google Chrome extension or app.

What does the “FC” in FC Coin stand for?

FatCoupon, Fat Coupon, the namesake of the FatCoupon website, iOS app, Android app, and Google Chrome Extension.

Can I transfer my FC Coins to other users?

This feature is not available at this time, however, we’re always open to feedback. Submit a request on the FatCoupon contact page  if this is a feature you’d like added.

How many FC Coins can be earned per day?

Approximately 1,000-2,000 FC Coin can be earned on your first day, simply by creating an account, downloading the Google Chrome Extension, and install the iOS or Android App. From there you can earn up to 500 FC Coin per day by checking in, browsing products, scanning codes at check-out, and more. We’re always thinking of more ways to reward you. Have a suggestion? Contact us!

What is FatCoupon?

FatCoupon is a shopping tech company that finds it’s users the lowest prices and deals when they shop online. FatCoupon is based in Portland, Oregon, USA. Through FatCoupon.com, the FatCoupon Google Chrome Extension, FatCoupon Microsoft Edge Add-on, FatCoupon iOS App, and FatCoupon Android App, FatCoupon saves users money by finding the best deals on the internet and promo codes to add additional savings when users shop online.

How do I manage my FC Coin?

FC Coin can be managed and viewed in users accounts in the FatCoupon iOS App, FatCoupon Android App, and by logging in at FatCoupon.com