Privacy policy

Introducing the Privacy Policy

This privacy policy (“Privacy Policy”) explains how FatCoupon Technology Limited (“FatCoupon” or “we”) collects and processes information from users of the website, software applications, and other online services we provide (collectively “FatCoupon’s products”). FatCoupon’s products include, but are not limited to, the FatCoupon extension for web browsers (the “Extension”), the FatCoupon mobile application (the “Mobile App”), and the website located at www.fatcoupon.com (the “Website”). If we ever need additional personal information for a specific reason, we will tell you and ask for your permission. Also, to the extent that FatCoupon has links to other websites (like retailers), please note that we do not own, operate, or control them, and they have their own controlling privacy policies that you should review.

What data we collect and why

In order to provide our products, FatCoupon collects information that you share directly with us when you use our Website, Extension, or Mobile App. Though you don’t have to, you can choose to provide your email to set up an account with us. You can also set up your profile with your name and other info for a more personalized experience. FatCoupon also collects technical information about your device and use of FatCoupon to make sure that our products are working correctly. The information we collect is geared to providing FatCoupon members with a better way to shop online and to help us develop, improve, and market our services.

Account and Profile Information.

When you become an user of FatCoupon, you share a limited amount of information during the registration process, optionally including your name, email address, member password and other registration information to personalize your profile. As you continue to use FatCoupon’s products, you might also provide information when you:

share coupons, promo codes, and deals you found
communicate with FatCoupon through email or other means

Technical Information.

FatCoupon automatically collects information to ensure that our products work correctly on different devices and browsers. This includes data like:

the type of device you’re using
the device’s unique ID (where available)
operating system
browser type
IP address
event stamp
logs and error logs

This data allows us to make sure FatCoupon products are working correctly, to make your experience better, and to detect and prevent fraud. Also, to help us coordinate our communications and marketing campaigns, and to understand how our users engage with our products, we use common digital tools that allow us to see if you opened an email we sent, visited a link in those emails, or generally interacted with FatCoupon as a result of our marketing efforts.

FatCoupon does not track your search engine history, emails, or your browsing on any site that is not a retail website (a site where you can shop and make a purchase). When you are on a pre-approved retail site, to help you save money, FatCoupon will collect information about that site that lets us know which coupons and promos to find for you. We may also collect information about pricing and availability of items, which we can share with the rest of the FatCoupon community.

Shopping and Usage Data.

On retail sites, FatCoupon collects the name of the retailer, page views. The information you share, and we collect, enables us to improve our products and gives us insights about coupons, deals, which we can share with the rest of the FatCoupon community. We may also use this information to provide you with a more tailored, relevant experience.

Aggregate and Anonymized Data

We may also use the information we collect in aggregate or otherwise anonymized form. This lets us look at interactions with our site and products generally and does not identify you or any specific person. We use this general data for research, development, marketing, analytics, and to enhance the shopping experience for the FatCoupon community.

What data we do not collect

We collect information that we believe can help us save our users time and money. This does not include, and we do not collect, any information from your search engine history, emails, or from websites that are not retail sites. We also do not collect any bank or credit card information.

How we share your data

We know how important your personal data is to you, so we will never sell it. We’ll only share it with your consent or in ways you’d expect (as we explain here). That means we will share your data if needed to complete your purchase, with businesses who help us operate FatCoupon, or if we are legally required to do so.

We may share information with our service providers (businesses that work for and with us) for the purpose of running FatCoupon and fulfilling our commitments to you. These include businesses that perform services on our behalf, including to help us maintain our products, to provide support for legal, banking, security protection, payment processing, our own marketing, and customer service. Please know that when we share information with our service providers, it’s for the purposes outlined in this Privacy Policy and not for their independent use.

We may also share information in the following cases:

with your express consent;
in an aggregate or anonymized format that does not identify any specific person;
as required by law, or to comply or respond to a valid government request;
when we believe in good faith that it’s necessary to protect our rights, protect your safety or the safety of others, or investigate fraud;
with a buyer or successor if FatCoupon is involved in a merger, acquisition, or similar corporate transaction. If that happens, you will be notified via email and/or a prominent notice on the Website of any change in ownership, as well as any choices you will have as a result.

How we protect your data

The security of your information is important to us. We have a team dedicated to protecting your information and have put in place physical, electronic, and procedural safeguards. These measures include limiting access, using encryption, testing for vulnerabilities, advanced malware detection, employing pseudonymization and anonymization techniques, and more. You provide us with information at your own risk. FatCoupon only retains information about you as long as you keep using FatCoupon. We’ll also keep information if we need it to meet our legal obligations and to defend against legal inquiries.

How we use cookies and similar technologies

Like most other online services, FatCoupon uses cookies, pixel tags, web beacons, and other markers (we’ll just call them “cookies”) to collect some of the data discussed in this Privacy Policy. These help us operate our products, analyze engagement and usage, and provide a relevant and personalized shopping experience. See below to learn how you can manage your cookie preferences.

Some cookies can be temporary (“session cookies” like those used for navigating your browser) and disappear once you close it. Others last longer (“persistent cookies,” like when you ask a site to remember your login) and are saved to your computer until you delete them.

Our cookies serve several important functions:

Operations: These are cookies that we need to make the FatCoupon services work, and include remembering your login credentials and entries into a form, adding items to a shopping cart, navigation, and standard tech checks like load balancing or javascript checks.
Analytics: These types of cookies help FatCoupon monitor the traffic and activity on our site, and to coordinate our own marketing campaigns. While they do not identify you specifically, they may be indirectly linked to your unique user ID. We aggregate and anonymize this data to help us detect fraud, understand trends, broad demographic data, and the general operation of our site.
Attribution: Attribution: We use third-party pixels on our landing page to tell our advertising partners that someone found FatCoupon through one of their ads. In addition, third-party affiliates may use cookies on our behalf, so that FatCoupon can get a commission from a merchant when you make a purchase (which we pass on to you as FatCoupon Gold). In both these cases, FatCoupon does not reveal any information that can be used to identify you.

If you want to disable cookies entirely, your browser or mobile device might have an option to do that. For more information, including instructions on disabling cookies, please visit: http://www.allaboutcookies.org/.

FatCoupon deals and Third-Party Links

Some parts of the Service are supported by sponsored links from third-party advertisers and the display of “FatCoupon Deals,” which are product offers sponsored by third-parties that may be (subject to and in accordance with our privacy policy) custom matched to you based on information stored in the Service, queries made through the Service or other information. We sometimes use specially formatted links for which we receive a commission on resulting sales or clicks from affiliate partners (“Affiliate Links”). If you click on a sponsored advertiser link, FatCoupon deals or Affiliate Link, you will be redirected to the site, of the third-party which offers the products (or a specific portion of the Services dedicated for the partner’s offerings, from which the third-party’s website will be accessible), and (subject to and in accordance with our privacy policy) your session may be tracked using cookies ("Affiliates' Cookies"). In connection with FatCoupon Deals, the Service will provide links to other websites belonging to FatCoupon advertisers and other third parties. FatCoupon does not endorse, warrant or guarantee the products or services available through the sponsored advertiser link, FatCoupon Offer or Affiliate Link, (or any other third -party products or services advertised, presented on or linked from any portion of our Services), whether or not sponsored. FatCoupon is not an agent, distributor, re-seller, broker or otherwise responsible for such third-parties or the activities or policies of those websites or the products or services. available on them. FatCoupon does not promise or guarantee that the product details, prices, coupon availability or other service terms, rates or rewards offered by any particular advertiser or other third-party via our Service are the best prices, terms or lowest rates available in the market. When you access third-party websites via our Service, you accept that there are risks in doing so, and that FatCoupon is not responsible for such risks. We encourage you to be aware when you leave the Service and to read the terms and conditions and privacy policy of each third-party website or service that you visit or utilize.

With respect to the placement of affiliates' cookies, generally the following situations (not limited to), will trigger the placement of such cookies.

When a user clicks on a deal/offer link of www.fatcoupon.com/mobile Apps
When a user clicks on a store link of www.fatcoupon.com or FatCoupon mobile Apps
When a user clicks "Apply Coupon" button FatCoupon Chrome Extensions (Also available to MS Edge browser)
Other situations where we think it is the user's intention to navigate to third party websites, when the redirection about to take place, we place such cookies

Your choices for managing your data

We’ve made it easy to opt out of FatCoupon’s products at any time.

You can always adjust your personal settings regarding what information you share and how FatCoupon communicates with you by going to your account page and clicking on the “personalize” or “emails” headings. Please note that limiting the information you offer to provide may impact FatCoupon’s ability to provide certain deals and products to you.

If you want to stop using FatCoupon, you can uninstall the Extension and if you have any issues you can contact our support team for assistance by sending an email to customerservice@fatcoupon.com. You can also uninstall the FatCoupon Mobile App in the same way you would uninstall other mobile apps from your mobile device.

If you would like to delete your profile or personal information, you can always ask us by emailing customerservice@fatcoupon.com. We will delete any personal information we have, though we may still store some data in an aggregated and anonymized format that doesn’t identify you and can’t be attributed to you (or if we’re legally required).

Additional rights regarding your data

Depending on where you live, you may have additional rights as to the personal information that you share and FatCoupon collects.

California residents.

If you live in California and use FatCoupon, you have some additional rights when it comes to your data.

Right to Delete: You can ask us to delete the personal information we have about you.
Right to Know: You can ask us for a list of the categories of personal information we have about you, the categories of sources from which we get personal information, the business purposes for which we collect personal information, and the categories of third parties with whom it is shared (you can also see that in this Privacy Policy). You also can ask us for a copy of the pieces of personal information we have about you.

California law gives you the right to opt out of the sale of your personal information. But FatCoupon does not and will not sell (or rent, or disclose for value) any of your personal information in the first place. So you’re good.

To exercise any of these rights, you (or your authorized agent) can contact us by email at customerservice@fatcoupon.com. We will confirm receipt of your request within 10 days, and will provide a response to you within 45 days of your request, though in some exceptional cases it might take longer (if that happens, we’ll let you know). We will need your name and email address to verify your request, and may also ask for additional information if necessary to verify the identity of the person making the request. We reserve the right to deny your request if we cannot verify your identity, or if an exemption applies (for example, where fulfilling your request would adversely affect other individuals, or where we have a conflicting legal obligation). That said, we will not discriminate against you for exercising any of your privacy rights.

To learn about the categories of personal information that FatCoupon uses, please see the section of this policy called “What data we collect and why.” The personal information that we have collected in the past 12 months falls into the following categories as set out under California law:

The contact information you provide – California law refers to these as identifiers.
We don’t track your location, but your IP address gives us a general idea of the city, state, and country - what California law calls geolocation.
Shopping and FatCoupon usage data – California law calls this internet activity.

To learn about the limited ways in which we disclose data for our business purposes -- that is, to a service provider -- and the categories of those service providers, please see the section of this policy called “How we share your data.”

Please note that, while FatCoupon provides tools to manage your privacy as described in this policy, we do not support “Do Not Track” browser settings at this time. Lastly, California residents also have the right to request this information in an accessible alternative format. If you have a disability and would like to access this privacy policy in an alternative format, please contact us by email or mail as detailed below.

Minors

We created FatCoupon for the exclusive use of adults (18 and older). We don’t knowingly collect or solicit personal information from children. If you are a child under 18, please do not attempt to register for FatCoupon’s products or send any personal information to us.

If we learn we have collected personal information from someone under 18, we will delete that information as quickly as possible. If you are a parent or guardian of a child who you think may have given us some personal information or posted information on any public portion of FatCoupon’s products, please let us know at customerservice@fatcoupon.com. We’ll help you remove it.

Changes to this policy

We will continue to update our policies and practices as needed. We will notify you of any changes to our Privacy Policy by posting any changes here. If we do, you’ll see that the date at the top of this Privacy Policy has changed.

How to contact us

If you have any questions about our privacy policies and practice, please contact us at customerservice@fatcoupon.com.

Or you can write us a letter at:
FatCoupon Technolgy Limited
19570 SW 90TH CT, ST200
TUALATIN OR 97062